Our telephone exchange is available on weekdays from 8 am to 3 pm, tel. 075 753 0000 (local network rate/mobile charge).
When calling from a landline, the local network rate is charged from the consumer.
When calling from a mobile phone, a mobile charge is collected for the call. These charges are defined in the price list of the subscription.
Address for sending electronic invoices
We hope that you will send your invoices primarily as electronic invoices. The processing of electronic invoices is faster, cheaper and more reliable for both the sender and the recipient.
Electronic invoicing address: 003709190680
Operator ID: OKOYFIHH
Private customers: Kiertokapula’s account number is FI03 5680 0020 5014 62. The account number can also be found on the invoice you have received.
Payment advice and monitoring
Ropo Capital’s customer service serves Kiertokapula’s customers in matters related to the payment of invoices, such as due date transfers and payment plans. Ropo Capital’s Ropo Online service is available 24 hours a day at www.ropo-online.fi. The service allows you to pay invoices, postpone the due date of an invoice, make a payment plan or authorisation, and provide an account number.
Ropo’s customer service can be reached by telephone 09 4246 1307 and by email kiertokapula[at]ropocapital.fi, from 8 am to 8 pm on weekdays and from 10 am to 3 pm on Saturdays.
Customer service related to acceptance of waste from companies and account customers
Tel. 075 753 0009 (local network rate/mobile charge), laskutus[at]kiertokapula.fi, available on weekdays from 8 am to 3 pm.
Waste management for properties
Hämeenlinna, Hattula, Hausjärvi, Hyvinkää, Järvenpää, Kerava, Loppi, Mäntsälä, Riihimäki, Tuusula, Valkeakoski
Tel. 075 753 0010 (local network rate/mobile charge), asiakaspalvelu[at]kiertokapula.fi, available on weekdays from 8 am to 3 pm.
NOTE! The most convenient way to report address and name changes as well as minor changes to customer information is sending an email to the address above.
Online services and forms (only in Finnish): https://asiakasnetti.kiertokapula.fi/ (joining waste management, temporary suspension of emptying, composting notification, jointly owned container notification).
When you need information about operating at waste treatment sites, sorting advice, reducing the amount of waste, environmental education, guidance sessions for groups, visits to waste treatment sites or material orders, please contact our guidance.
Tel. 075 753 0011 (local network rate/mobile charge), neuvonta[at]kiertokapula.fi, available on weekdays from 8 am to 3 pm.